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Testing Services
Testing Services

Testing Services
Zero tolerance for IT faults
Zero tolerance for IT faults
Things do not always go to plan when introducing new IT systems or upgrading current systems. Testing is the only reliable way to verify the quality of software and guarantee a smooth go-live.
IT downtime is a serious and costly matter: meaning lost orders, delays to urgent tasks, and significant damage to brand equity. These negative impacts can be avoided by testing software before it goes live. Consideration needs to be given to all aspects of functionality and operation, with a keen understanding of both technology and business, for example in order to safeguard entire processes. The T-Systems offering is comprehensive in nature, encompassing consulting and management of the tests themselves.
Solutions comprise the planning, preparation and execution of customer-specific tests. And all T-Systems professionals responsible for these tasks have been certified to ISTQB (International Software Testing Qualifications Board) standards.
Standardised quality-assurance methods
Standardised methods are employed for all phases. For example, they are applied to verify inter-system compatibility and end-to-end IT support for business processes. Load and performance tests ensure reliable system availability even under extreme conditions. As a result, T-Systems can minimise the operational risk associated with changes to the IT landscape such as migration, technology and architecture transformation, the introduction of SAP software, upgrades, or the deployment of extended functionality. For example, T-Systems generally employs automated methods for testing SAP systems, achieving savings of up to 70 percent in comparison to conventional approaches.
Moreover, Testing Services from T-Systems are independent, helping companies to fulfil compliance requirements, such as Basel II and SOX (Sarbanes-Oxley Act).
How can my Testing Services benefit my business?
How can my Testing Services benefit my business?
Business Growth
- Accelerated time-to-market for products and solutions
- Greater responsiveness to changing market requirements
- In-house IT staff relieved of time-consuming testing work
- More human resources available for core tasks
- Scalable testing organisation that can respond immediately to new requirements, facilitating business expansion
Technology
- Testing goes beyond just debugging by transparently identifying non-compliance with specifications
- Definition of requirements, development of appropriate test scenarios, generation of test data
- Quality of test services measured by means of KPIs and benchmarks
- KPIs defined for quality of software (design faults per program line, etc.)
- KPIs defined for quality of tests (defect detection rate)
- Use of proven test processes and planning of test tasks at same time as software development process
- Determination of input and output documentation and definition of quality gates
- Testers are trained to the ISTQB standard: foundation, advanced and expert level
Operations
- Test and project management, functional testing, non-functional operational tests, load, and performance tests
- Customer-specific key performance indicators (KPIs) that are regularly and systematically measured
- Up-to-date metrics on deadline compliance; budget compliance and error-finding efficiency
- Automation for recurring test cases leading to rapid, comprehensive, and cost-effective testing
- Verification and improvement of existing testing processes by means of T-Systems’ Test Improvement Program (TIP)

