T-Systems South Africa is adding Radio Frequency Identification (RFID) technology-related services to its extensive portfolio of innovative business process solutions.

The use of business processes enabled with RFID technology requires a combination of IT and Telecommunications know-how and the ability to successfully combine both aspects into a successful business process that not only ensures quality production but more importantly saves time and money.

“We are finding that customers don’t want to deal with the different technology component suppliers, but requires a partner that understands the business realities that they face and then not only develops the best process and integrated technology, but manages it too,” explains Jean Roux, Business Manager for T-Systems South Africa’s Systems Integration division.

With electronic part registration, manufacturers are always aware of what they have in stock and what they need, which allows them to optimally control the entire production process from end-to-end.

T-Systems International expert on RFID technology Mike Becker says because the RFID technology can track the position of any one product in the delivery chain at any one time, issues such as theft of stock can be prevented. “RFID as part of an integrated business process approach is becoming increasingly relevant and crucial to the European market and we believe that South Africa can benefit from the lessons we’ve learnt.

“RFID can also play a role to increase the efficiency of government in providing healthcare to a wider community. Through this smart technology personal details of a patient as well as previous and current medical treatment can now be stored and accessed through RFID methods, which will lead to more efficient and effective treatment of the patient.”

There are innumerable applications for RFID technology, from streamlining processes to batch management, to control of luggage and passenger movements at airports to security, but the core value that T-Systems brings to the table is the fact that it offers customers a single player to talk to across all the various technology offerings, of which RFID is just one.

“T-Systems’ offering goes beyond the technology and focuses on the big-ger picture – which is the business process surrounding this technology and the true benefits it brings to the market and the customer,” concludes Roux.